jacuzzi pool cleaner troubleshooting

Engineer - Hayes Mansion Curio Collection by Hilton, $24.50 minimum Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Hot Tub Owner Resources, Information & Troubleshooting "identifier": "" One should be placed just after the back-up valve, which should be about 30 from the cleaner head. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Is this normal? Learn more about pool care and repair. It seems to be getting adequate pressure and squirting water from all the right place. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. . If it is missing, there may be obstructions in the cleaner. The cleaner isn't sitting on the pool floor correctly: Check the pressure. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. We have The Pool Cleaner sweeper. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. Adjusting the two vents can also affect the direction of travel. "thumbnailUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Or perhaps the hose is not completely full of water before you connect it into the skimmer. Troubleshooting Guide | Pool Maintenance | Support - Hayward Pool Products The returning water may be pushing your cleaner away from certain areas. Turn the unit off. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. Lately it has been climbing the wall until it makes it above water. "datePublished": "5/22/2012", "@context": "https://schema.org/", Rinse them thoroughly afterward. Help! I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Learn More If I give it a little push up the wall it will start to climb the rest of the way. JACUZZI MANUALS AND USER GUIDES. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. 1. Hot Tub Cleaners & Hot Tub Cleaning Services | Thumbtack As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. The wires inside the cord can short or fail, esp. Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. It suddenly wont climb walls and it seems to only wanna turn 1 direction. The motor is the power of the operation. FAQs. How can I get it to cover the entire pool? Also make sure that your hose is not too long, remove a section if there is excess hose. Or a new pool cleaning machine? Ive seen pool guards for in ground pools that attach to the sides of the stairs. Water pressure seems fine. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. The backup valve is new., lines and filter are clean. If the cleaner moves, you know it's the filter. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Also check the inline strainer at the wall. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. Offers remote services. 04 Why is my pump noisy? Works perfectly fine on the skimmer. Pool Equipment | Jacuzzi.com | Jacuzzi If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. Copyright 2022 In The Swim. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. The booster pump should be on and the filter pump should also be running at the same time. Zodiac Pool Cleaners Brochure. Power Box and Control Motor Box have been tested, good. We got it moving but it will only travel backwards. This starting the r d of last season and behaved the same first time in the water this year. Leaky Pump Troubleshooting - Pool and Hot Tub Depot }, Remove any debris and check for damages to the skimmer and strainer baskets. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. What is best way to prevent it claiming the walls or not going to the top. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. Hi Laurence, yes a real pain when they climb too much! Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. DE filters can also bypass debris with a missing air bleeder screen or sock. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. Get to the wall, stops, wont climb and will not go into reverse. Baracuda G4. Covid-19 & Pools COVID-19 RESOURCE. My pool is 1838. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! There isnt anything universal, but could be available (for your particular product). The Best Polaris Robotic Pool Cleaners for 2022 | HouseholdMe Pump shafts spin at almost 3500 rpm, create tons of friction, and produce heat which can eventually make some parts break down. Amazon.com: Jacuzzi Replacement Parts You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Optimum Pool & Spa, LLC. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Why is My Pool Cleaner Not Moving - Flower Mound Pool Service You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. All Rights Reserved. Why is Your Dolphin Pool Cleaner Not Working? - Globo Pool If it is, and the motor is not responding to the power, you may need a new drive motor. Summit Aquatics - Blue Springs, MO - Nextdoor It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. Jacuzzi VX160 Installation And Operating Instructions Manual Verify the vacuum connections are securely sealed, and that the hose is not punctured. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. If not, you'll have to purchase a new one. Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. Manuals & User Guides | Jacuzzi.com | Jacuzzi The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Accessories. I have a Polaris 180. (2020) Pre-Delivery Guide. 1)Shaft Seal. If there is no electricity, check for a blown fuse or breaker problem. Eg. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. "@type": "Person", In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. my polaris 360 floats. If the hot tub's control panel, it could be faulty . Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. I cant get it to stay on the bottom. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. Thanks. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. Report. Step 5. The cleaner pumps water but doesnt moves. The thrust jet and sweeper tail should shoot water 1520 feet. POOL REHAB - 12148 Severn Way, Riverside, California - Yelp Flat head with clip on brush. If held out of the water while running with the bag removed, throat, tail and thrust jets should all spray 15-20 feet. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. sanitization. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. Like any part of your pool equipment arsenal, pool cleaners malfunction from time to time. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. I have a Polaris 9650iq. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Is there something like a connector I should use to keep the hose attached to the wall? Robot will do 1 of 2 things. Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. The Baracuda G4 is built on Baracuda's long history as a global leader in automatic pool cleaning technology. Any ideas? Gold Supporter. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. (2020) Jacuzzi Play Owner's Manual. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. What you have to do is put the pool pulse on the end of the hose . It is like it is not plugged in at all. Would this be a leak in the hose and how would I check that? Hi Mike, the pump has to work harder to pull from the bottom of the pool, but if the pump flow and filter pressure is the same, it sounds like a suction loss, perhaps a hole in the hose or loose hose connections? "@type": "ImageObject", Also could be loose rollers or belts, slipping when it needs traction. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. Check the cleaner for items stuck in the wheels. Bleed off excess pressure at the wall fitting to slow down the cleaner. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. I have cleaned it and checked all connections. Hi Fred, is the o-ring missing or damaged? Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. The Best Suction Pool Cleaner of 2023 - Swim University It wont clean the 3ft section and the stairs. Another potential problem is an air leak in the cleaner hose or the pump. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. While you have it detached, check to find out if the quick disconnect is broken. For some robot filters, fine silty dust will pass right through. My hose keeps coming out of the dedicated suction line. 20# silica. "address": "", Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. Dilute the pool water. Thank you, Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool A & A Manufacturing 1 You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. Verify the booster pump is operating, and the filter and pump are turned on and running. "image": { Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. This should free the Jet Valve System of any debris. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. How does a robot pool cleaner work? Check the filter screens, located at the wall attachment, and in the hose on some newer models. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Another possibility is that not all wheels are being powered. Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. The vertical, Automatic Pool Cleaner Troubleshooting Guide. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. I have a Leslie Merlin pool cleaner. I have a robot p825. Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. Brightwater LLC - Glendale, AZ - Nextdoor "height": "219", I just got a Goplus Automatic Cleaner for my inground pool. (67) Hot Tub and Spa Repair, Hot Tub and Spa Cleaning and Maintenance. I GOT YOU COVERED! It had not been working well so I did a rebuild kit and also replaced the back-up valve. Any ideas? Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. Check the screen to be sure it's free and clear of any debris or sand. To clean your filters, rinse with a hose and soak in filter cleaner. Hot Tub Troubleshooting: 6 Common Problems And Fixes - Poolonomics Verify there is electricity going to the outlet the control unit is connected to. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. How to troubleshoot your JACUZZI Whirlpool On/Off Button - YouTube I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. 5. "url": "https://intheswim.com/", Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? Find a Dealer. Now, it is flashing red and will not turn on. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Cleaners Salt & Swim Troubleshooting Assistant. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. Don't forget to rinse them after. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. }, Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. Suction pool cleaners work based on your pool pumps water flow. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? That would be the air leak location. IS THERE SOMETHING I NEED TO DO? Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Jacuzzi J - D300 Pool Cleaning System. I have a legend platinum cleaner. It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. Brochures & Manuals. Established in 2005. Why isnt my robot cleaner cleaning the algae in my pool i have shocked my pool several ti.es and the stuff falls to the bottom Of my pool but my robot wont pick it up. And check the pump and pipes coming into the pump for an area that may be sucking air. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes.