Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Follow BBC West Midlands on Facebook, Twitter and Instagram. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews How could this website work better for you? We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. This is not my first experience of this hospital not checking information relayed to them by 111. I wouldnt hesitate to re commended Russells Hall to give birth in. Staff cared for patients with compassion however, patient dignity was sometimes compromised. Again thank you and i would recommend this hospital to all my family and friends. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. [Very happy with 'Treatment'] 2023 Russell Medical. 2023 BBC. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. "We are working closely with HSE in relation to this matter.". There were areas of poor practice where the trust needs to make improvements. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. DY1 2HQ, Posted via Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Russells Hall Hospital - Wikipedia Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The Use of CT Coronary Angiography and CT Fractional Flow Tell us what was good and what could be improved, say thanks or call for change Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. They said the symptoms indicated COVID. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Diamond also services this route every 20 minutes. They tell me everything they're doing.". Published With his familys legacy gift, this vision will become a reality, said Peace. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. Family donates $25M for senior facility expansion at Russell Paediatrics and Gynaecology etc. Russells Hall Hospital Accident and emergency Our rating of caring was good overall. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Medical secretaries: Bev/Ruth (ext. Staff were unable to describe what fit to sit meant or any criteria for this assessment. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Covid-19 Release of Information Call Line: 256-215-7461 []. the service is performing well and meeting our expectations. In 2011/12 33,000 ambulances turned up at our Emergency Department. AEC unit | Care Opinion The ED sees approximately 97,000 patients per annum. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Visit https://www.careopinion.org.uk That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. The trust employs around 4,147 whole time equivalent staff (WTE). Published Thank you for taking the time to tell us about your experience at our hospital and rate our services WebFind a Physician or Specialty. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them This condition related to the provision of specialist medical in reach and support into the emergency department. There are six bands within the monitoring system so this Trust had a relatively lower risk. Our rating of effective was good overall. Risks within the emergency department were not always identified and escalated appropriately. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. DudleyGroupNHS Have you experienced something like this, here or elsewhere? Staff understood their roles and responsibilities under the Mental Capacity Act 2005. Who has Care Opinion told about this story? [Very happy with 'Staff skills'] You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Since the last review, we have continued to monitor the trust and progress against their action plan. Inadequate Tell us what was good and what could be improved, say thanks or call for change As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. We spoke with 22 members of staff of various roles and grades. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. I could not fault staff, very professional, and polite, a credit to your hospital. A fantastic level of care was provided for my daughter while here. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. To call the information desk from within the hospital, dial extension 7081. We saw that a number of improvements had been made to the diet and fluids that people received. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well NHS England Same day emergency care Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. Patient Experience Team. Tickets cost 3 and the journey takes 5 min. Who has Care Opinion told about this story? Russell Medical has been accredited by The Joint Commission since 1959. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Let's make care better together. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. there are some services which we cant rate, while some might be under appeal from the provider. The improvements required by the trust were within the grasp of the trust and its leaders. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin.
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