Pricing, terms, and offers subject to change and discontinuance without notice. We will debit {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Help. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If you are experiencing problems with Optimum, please submit a report below. Having problems? Optimum Business - Service Outage Check for outages Sign in to check your service status. This may take 3-5 minutes. Share them here. If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. Optimum offers cable TV, home phone, and mobile services along with home internet service. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. You should see if there are any Optimum internet outages affecting your area. Enter your ZIP code to get updates on your neighborhood. What is going on ? Report Outage Online. Twitter: @OptimumHelp Discussion. Get Help; User Guides; Service Appointments; Optimum Service Plans; . Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Enter the phone number associated with the outage address. Please look into it. All trademarks and service marks are the property of their respective owners. Also don't post any of your personal information. This can take a few minutes. We strongly recommend that you upgrade to a more current browser. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. So unsatisfied. @optimum Im feeling totally ripped off by @optimum. to get started. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. or call (844) 910-2593 Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If you have forgotten your security code, please call 800.956.4237. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. LLC, Top 10 Fastest Internet Providers Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend Read on for details. Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) Invalid Optimum ID, please complete all fields. All of the downloads are safe from the vendor's official website. They refuse to return any of my $257 monthly payment despite me having cancelled service two days into the billing cycle. Currently we are unable to access your location. @OptimumHelp maybe fix peoples ****? People with access to Optimum Fiber will have fiber routed directly to their homes. @OptimumHelp maybe fix peoples ****? Any eta on restoring service? Use of this site constitutes acceptance of the AEP Terms and Conditions. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. View storm video . like a laptop, cell phone, or tablet with your Optimum ID and password. See if Optimum is available for your home. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Wait 30 seconds During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Count to 5, then plug it back in. To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. Check for reported outages are also linked at the bottom of this page. It's been over 3 hours. Help. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. Its been a month. Please try again later. /EOFBd*e1?. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum by Altice is available at this address. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Optimum Outage Map, The Bronx, New York. Try visiting the following official links: We'd be happy to assist you with any promotional issues. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down Check for outages. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. In the last three months, how would you rate Optimum? Download the WiFi HotSpot Finder App. See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. Reliable energy starts by putting safety first. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ ^David. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, 3. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Check current status and outage map. The density of these reports is depicted by the color scale as shown below. Get it fixed. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. Get it fixed. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. hotspot. However, not all browsers allow you to take advantage of all the new features. Goes up $40 on my bill thats why I am leaving. Access is included at no additional cost to customers with Optimum
Find outage information for Xfinity Internet, TV, & phone services in your area. How do I find out if internet is down in my area? Whats going on? Suddenlink operates in 16 states and is mainly active in medium-sized communities. 1996-2023 American Electric Power. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Make sure you haven't missed any payments on your account. If no outage is shown, trytroubleshootingthe issue. Make sure there are no loose plugs and the outlets and circuit breakers are working. or call 8449102593 Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. Optimum Outage Map Is Optimum Having an Outage Right Now? Optimum by Altice offers service in 1,848 zip codes nationwide. Internet access points that allow you to make high-speed Internet
Simply unplug your modem from the electrical outlet. Make sure to report and "downvote" such posts. If fiber is available in your area, you can get symmetrical internet speeds. View our outage map . 07860. . All rights reserved. Make sure your computer's software is up to date. Make sure to report and . @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Ive been patient. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. All services not available in all areas. Invalid password, please complete all fields. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Make sure to report and "downvote" such posts. @OptimumHelp I just received the worst customer service response after their scheduling error! Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. At the moment, we haven't detected any problems at Optimum. Loading map, please wait. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Mobile . By selecting Accept all, you consent to our use of Cookies. All Rights Reserved. CDC: https://emergency.cdc.gov/. Do not assume a wire is down if your power is out. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. An outage is declared when the number of reports exceeds the baseline, represented by the red line. ^David, Hi there. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Problems in the last 24 hours in Weston, West Virginia. Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . Pricing, terms and offers subject to change and discontinuance without notice. Do you want internet service for your home or business? Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. If you should lose power, these tips and resources can help you manage while our crews work to restore service. Note:Please only call 911 if you see a downed wire. Optimum WiFi hotspots are a network of over 1 million WiFi
. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. Remember User ID helps you log in without having to memorize your ID or look it up every time. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Hey @optimum internet been down all day since I woke up at 6am. If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. We strongly recommend that you upgrade to a more current browser. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. @OptimumHelp internet outage in Bushwick (zip code 11206). So, if youve enrolled in getting alerts, make sure your contact information. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. In the last three months, how would you rate Optimum? Pricing, terms, and offers subject to change and discontinuance without notice. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless All trademarks and service marks are the property of their respective owners. Run an antivirus scan to make sure the computer does not have a virus. How to Get Compensated by Optimum On Your Own Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! We know you depend on us for power and we take that responsibility very seriously. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. Find out what is going on. Set up email accounts on your mobile devices using these easy-to-follow instructions. to View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Now turn on your TV. Pricing, terms, and offers subject to . Please call a representative at (844) 910-2593 to confirm. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Criterion Digital 2023. Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Money and Energy Savings for Your Business, Community & Customer Experience/External Affairs, Change your email, phone number, and other settings on your profile, Get bill and outage alerts, or manage how we contact you. . Call to check pricing and availability in your area. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. Useful comments include a description of the problem, city and postal code. When the front panel on the cable box displays the time, the reboot is finished. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. I also agree to the Terms and Conditions and Privacy Policy, which Facebook - Optimum You can add home phone service for $15 to any internet plan. Internet. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. Some of the functionality and menus may not be available with this browser. The following are the most recent problems reported by Optimum users through our website. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: There may be a slight delay while the menu screen loads. You are currently using a browser and/or operating system we do not support. EnEnglish; EsEspaol; Check availability. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. Make sure to report and "downvote" such posts. See if Optimum is available for your home. Service for. Staying connected during storms is critical. Count to 5, then plug it back in. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. FlexAbility All rights reserved. Also don't post any of your personal information. To report an outage call 1-888-LIGHTSS (1-888-544-4877). @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Late or missed payments can cause an interruption of service. If the above tips do not fix the problem you can try rebooting the modem. Report a tree, light or possible power theft. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut 1. Its been a month. Explore plans below Under Support, located in the upper right corner, click Service status. Learn More. If you have any questions, send an email to info@broadbandnow.com. The most recent Optimum outage reports came from the following cities: If Optimum service outages occur, restoring your service is our top priority. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Report problem. Congratulations Optimum by Altice! Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. Optimum by Altice offers service in 17 states. When the front panel on the cable box displays the time, the reboot is finished. Search for and install any recommended updates. Please upgrade your browser and/or operating system to improve your user experience. All of the downloads are safe from the vendor's official website. Brenham isnt that small of a town. Please try again later. . If you are currently experiencing an outage and have not yet reported it, please report your outage. @OptimumHelp Outage in Sylva, NC? To avoid unauthorized access, youll still have to enter your password.