Holiday Pop-Up Bars and Live Entertainment. We sincerely apologize for not meeting that goal while you were with us. I've used Marriott for years for hotel stays and am now a gold member. If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. If you stayed at this property through Booking.com, you can write a review. The two nice restaurants were closed. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool Gaylord Texan We spent 3 nights and 4 days at the Gaylord Texan after New Years. My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. Choose from two packages that include tickets to ICE! Youll enjoy the private oasis of your large bath area with double vanities. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. Best Luxury Hotels in Texas. TIM HARDIN WRITING LYRICS WOODSTOCK 50TH ANNIVERSARY 1969 PUBLICITY 5 X 7 PHOTO, Gaylord Texan Resort Christmas Holiday Packages Hotel Room Key Card TX. Whether you are in Grapevine for work or play, our well-appointed rooms and suites are the perfect place to stay. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to.Shuttle service was prearranged to go to the Gaylord but not enough seats; therefore, if were not there 1/2 hr before you had to take Uber or a cab.Will recommend we not use this hotel for future eventsMore, Dear SlamVa,It was a pleasure hosting you and we appreciate the review. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. All of the fun Halloween attractions for the children. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Are there any historical sites close to Gaylord Texan Resort & Convention Center? I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." I live locally, but I booked for my wife's birthday with close friends. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. However, since we last visited in 2013 the hotel is now looking a little ragged and threadbare. Review tags are currently only available for English language reviews. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. more. CampusEnergy2023 Host Hotel. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. As a collector who has 600 bottles at home the sommelier was incredible. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. I live locally, but I booked for my wife's birthday with close friends. Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. Couples in particular like the location they rated it 9.1 for a two-person trip. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl , Grapevine, Texas 76051 855-516-1090 Reserve Outstanding value on upcoming dates. The outdoor pool was very nice as was the indoor. The hot water in the shower was a cold-hot-cold experience. Marriott, please invest some money in maintenance! 817-778-1000. Kids loved the pumpkin scavenger hunt. Gaylord Texan, Check in was great - I arrived very early 9am, and they found a room for me which I was very grateful for. Escape Room Owners Group Booking. This magnificent property offers something special for everyone. Thank you again for your review. We have more than 70 million property reviews, all from real, verified guests. We were told our parking would be complimentary as an anniversary gift. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Add a spa package to your stay at Gaylord Texan. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Your contribution should be yours. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. We each ordered a drink and some chips and salsa. Room Amenities Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Posted: February 14, 2023. The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable. Claim your listing for free to respond to reviews, update your profile and much more. I wanted to stay forever! Multiple little coffee locations available inside as well. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. At that point it was just comical! The room was not ready until almost 4:30pm. Many travellers enjoy visiting Milican Blacksmiths Shop (3.6 miles) and Grapevine's Market on Main (1.4 miles). Thanks! Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Thanks! Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Jeremy at the Splash Park was amazing and did a super job both days we rented a cabana. Lock in the lowest price from these sites. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Featuring a 10-acre outdoor pool facility and a European-style spa, this spacious Grapevine resort is less than 9.7 km from the Dallas/Fort Worth International Airport. He knew all the wines he had which was one of the best selections I have seen at any establishment. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. she is still scared of elevator. The parking garage is adjacent to the resort. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. Booking.com. I didnt see people. Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. We sincerely apologize for not meeting that goal while you were with us. Thank you again for your review. Details Book Now Rooms were great and clean. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. See 5,246 traveller reviews, 3,744 candid photos, and great deals for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. if the writer is claiming to be someone else). Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! Please enter a valid email address. The only real negative is everything you do in your room/bathroom can be heard in the hall. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. It was about 5:00 and we stopped at the bar across from Texas Station. All guests are provided Gaylord Texan's signature blue parkas to help them keep warm. Hello! Event for New Years: Staff was not very knowledgable so we did not stay in the hotel for NYE. Starts From $24 / person. For all table reservations, call 817-778-2805 or email Cole.Maxwell@GaylordHotels.com Buy Tickets School's Out! Tripadvisor performs checks on reviews. The most helpful contributions are detailed and help others make better decisions. We sincerely apologize for not meeting that goal while you were with us. Can you go to the water park with no extra pay? We ended up checking out early and going to Starbucks down the road. When we returned, it was around 8:30 pm. It's a huge complex that's worth a visit, however I don't think if it's worth the money. The plants in the atrium were sparser and dusty looking, and the light show was having electrical problems. However, I must say that Zeppole and Old Hickory were up to the same superb standards that they had in 2013. CampusEnergy2023 will be held at Grapevine's premier resort, The Gaylord Texan Resort and Convention Center located on the shores of the majestic Lake Grapevine. 817-778-1000 close. The food at the restaurants was great, albeit extremely pricey. A few days after checking out I learned that my credit card was incorrectly charged $150. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. Unlock your stay with the Marriott Bonvoy App. a Starbucks in the hotel. The hotel really is beautiful & each worker we encountered was kind & helpful. It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. The extra pillows were not delivered, but we were too tired and discouraged to care. The beds were comfortable And the restaurants and shops are pretty entertaining. Apply for a Gaylord Texan Resort & Convention Center Assistant Restaurant Manager job in Grapevine, TX. Parking far away. Guest Rooms 1,814 Venue type Resort Ratings Northstar 4 AAA 4 Awards View Documents for Venue Awards Amenities Room features and guest services Calls (local) Calls (toll-free) Concierge services Laundry service Luggage storage Room service View (garden) Voicemail box Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). Prices are calculated as of 30/01/2023 based on a check-in date of 12/02/2023. The Heist Escape Room. Worst customer service I have ever experienced, I stayed for 3 nights in early November. We ordered room service a few times. there was a long line and we had to wait to get service even though there were plenty of people standing around. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. For the prices that you pay here I would expect better treatment and service. Access to the Splash park with resort transfer was super convenient. Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We are sorry to hear this was not the case during your visit. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We visited the Gaylord Texas for New Years. In-room basic high-speed internet is included in the resort fee. The room block at the Gaylord Texan is currently sold out. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. The two nice restaurants were closed. Military Appreciation Rate. Calm cool and collective. Arrived at hotel around 230pm on Monday, 6/24. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Gaylord Texan Tickets ticket reservation system. Gaylord Texan Resort & Convention Center Features, Lock in the lowest price from these sites. The modern dcor of our rooms and suites in Grapevine, TX, is inspired by the very best of Texas, When traveling to Grapevine, stay connected by using our in-room Wi-Fi, included with the resort fee, All our hotel rooms and suites in Grapevine, TX, have flat-panel TVs with premium cable access, After a long day in Grapevine, enjoy a peaceful night's sleep on our pillowtop mattresses, Many rooms and suites offer private balconies with spectacular views of our one-of-a-kind atrium, Spacious Grapevine hotel suites make our hotel the ideal place to stay for groups or families. Book Gaylord Palms Resort & Convention Center, Kissimmee on Tripadvisor: See 5,810 traveller reviews, 3,586 candid photos, and great deals for Gaylord Palms Resort & Convention Center, ranked #51 of 161 hotels in Kissimmee and rated 4 of 5 at Tripadvisor. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! more. Huge problem was the elevator jammed and traumitized my 8yr old niece. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Enjoy custom furnishings, crown moldings, and rich fabrics. It's a huge complex that's worth a visit, however I don't think if it's worth the money. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. From the minute you arrive you are warmly greeted! I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! The indoor pool was closed. Check your selected option for more info. The hotel really is beautiful & each worker we encountered was kind & helpful. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review Responded June 30, 2019 Dear SlamVa, It was a pleasure hosting you and we appreciate the review. All the restaurants have the ability to work with gluten allergies. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Thank you again for your review. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. Gaylord Texan Resort & Convention Center US Tel. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. For the prices that you pay here I would expect better treatment and service. Please see our partners for more details. I found the room to be very comfortable. The rooms were comfortable and meeting facilities were modern and well kept. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Payments made by partners impact the order of prices displayed. Everything is bigger in Texas and Gaylord Texan Resort & Convention Center is no exception.